Privacy Policy

ShopKorea (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect:

  • Personal information such as your name, email, phone number, and address

  • Payment information for order processing

  • Browsing data such as IP address, cookies, and device information

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send promotional offers, updates, and newsletters (if you subscribe)

  • Improve our website and services

3. Sharing Your Information

We do not sell your personal information. Your information may be shared with:

  • Verified manufacturers or suppliers for order fulfillment

  • Service providers assisting with payment processing, delivery, or website operations

  • Legal authorities if required by law

4. Cookies

Our website may use cookies to enhance your experience, track preferences, and improve site performance. You may disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement reasonable measures to protect your information against unauthorized access, alteration, or disclosure.

6. Your Rights

You may:

  • Access, correct, or delete your personal data

  • Opt-out of marketing communications

  • Contact us regarding your personal information

7. Contact Us

For any questions or concerns regarding privacy:

  • Phone: +254 724 177 174

  • Email: hello@shopkorea.co.ke

  • Address: 1st Floor, Garden City Mall, Ruaraka, Nairobi